Shipping Policy

Once your order is placed, you will receive an order confirmation email from Tres Clothed. This email confirms that we have successfully received your order and that your payment has been pre-authorized.

At Tres Clothed, we are dedicated to offering the best shipping options no matter where you’re located. Our goal is to deliver exceptional service throughout the United Kingdom, ensuring prompt and efficient delivery at every stage of the process.

Once your order is confirmed, we will keep you informed on its progress. You will receive a follow-up email with tracking information once your order has been dispatched.

Shipping Charges

We offer free shipping for all orders within the United Kingdom.

Order Acceptance & Pricing

Please note that, in some cases, we may be unable to process your order due to various reasons. We reserve the right to cancel or refuse any order at our discretion. If needed, we may ask for additional verification, such as your phone number or shipping address, to proceed with your order.

To prevent fraud, we may need to verify your payment details before completing the transaction. This could involve confirming your identity, address, or banking information. If we detect any fraudulent activity, we have the right to cancel your order immediately.

While we strive to maintain accurate pricing, errors can occur. If an item is mispriced, we may contact you for further instructions or cancel the order and notify you. We reserve the right to refuse or cancel any order, even after payment has been processed.

Order Processing & Handling

We make every effort to process and ship your order promptly.

Handling Time: 1-2 business days (Monday to Friday)

Transit Time: 3-4 business days (Monday to Friday)

Order Cut-off Time: 4:00 PM (GMT) Greenwich Mean Time (London)

Orders placed before 4:00 PM will be shipped the same day. Orders placed after 4:00 PM will be processed the next business day.

What Happens After I Place an Order?

After placing your order, you’ll receive a confirmation email containing your order number and receipt. If you don’t find this email in your inbox, please check your spam or junk folder.

If you still haven’t received your confirmation, please reach out to us at support@ladishoper.com with the subject line “Order Confirmation Not Received,” and our team will assist you promptly.

For custom orders, we will contact you separately to confirm all customization details. These orders will only be processed and shipped once we have received the necessary information from you.

Which Carriers Do We Use?

We partner with reliable shipping companies such as DHL and UPS to ensure the swift and secure delivery of your order.

How to Check the Status of Your Order

Once your order has been shipped, we will send you an email with a tracking number. If you don’t receive a tracking number within 7 business days, please contact us at support@ladishoper.com, and we will help you track your order.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to us at:

Email: support@ladishoper.com

Phone :+44 7367 211583

Address: 29 Odhams Walk, London WC2H 9SA, UK

Business Hours:
Monday – Friday: 08:00 AM – 05:00 PM
Saturday – Sunday: Closed