FAQs

FAQ

At Tres Clothed, we provide a curated selection of premium dog toys crafted to keep your furry companion engaged and entertained. Our range includes durable Chew Toys, interactive Fetch Toys, cozy Plush Toys, and stimulating Puzzle Toys designed to challenge your dog’s mind. Every toy in our collection is carefully chosen for its fun, comfort, and durability, ensuring that your dog can enjoy hours of safe and active play.

Explore our collection, select the items you’d like to purchase, and add them to your cart. Once you’re ready, proceed to the checkout page and follow the simple steps to complete your order.

After your order is shipped, you’ll receive an email with a tracking number. You can use this number on our website or the courier’s site to monitor the status of your package.

If your product arrives damaged or defective, please contact us immediately at support@ladishoper.com or call us at +44 7367 211583. Provide your order details and photos of the damage. We will work with you to resolve the issue.

Orders can be canceled before they are processed for shipping. To cancel, please contact us immediately at support@ladishoper.com or +44 7367 211583. Once the order has been shipped, cancellations will no longer be accepted.

We accept various payment methods, including: 

  • Visa
  • Mastercard
  • Paypal
  • American Express
  • Discover

You can reach us via:

  • Phone: +44 7367 211583
  • E-mail: support@ladishoper.com
 

Your satisfaction is our top priority. If you’re not completely happy with your order, you can return items within 30 days of receiving them for a full refund or exchange. Please make sure the items are in their original condition and packaging.

Absolutely! We offer a customer-friendly return and exchange policy. For more information on how to start a return or exchange, please visit our Returns Policy page.

No, there are no hidden fees. All prices are clearly displayed on our website, & Shipping is free within United Kingdom.

CONTACT INFORMATION:

Business Name: Tres Clothed

Phone :+44 7367 211583

Email: support@ladishoper.com

Address: 29 Odhams Walk, London WC2H 9SA, UK

Business Hours:
Monday – Friday: 08:00 AM – 05:00 PM
Saturday – Sunday: Closed

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